About the role

The Financial Crime Operations department is at the forefront of Revolut’s efforts to keep customers and their money safe 🥷

Those experts work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology, we aim to prevent financial crime in a way the fintech world hasn’t seen so far 💫

FinCrime Analysts are the key to making sure we’ve got it under control, working with the Revolut Compliance team. It’s only for the most responsible, conscientious, brave individuals. The ones who aren’t afraid of the challenges of the complex financial world 🕶

👉 We’re a global financial super app, so we have to be available 24/7. That sometimes means working nights and weekends. We’ll compensate you for night shifts, but we understand this still isn’t for everyone so please bear that in mind before applying.

What you’ll be doing

• Detecting and reporting suspicious activity, including predicate offences to money laundering and terrorist financing
• Identifying and analysing alerts generated by the monitoring system to identify potentially suspicious activity
• Assessing cases of account takeover, authorised push payment, and first-party fraud
• Contacting external partners to try and recover victims’ funds
• Deciding refund eligibility for each customer
• Responding to court orders, DPAs, and POs, and following legislation like POCA & DPA
• Ensuring all requests are completed within the applicable time scales
• Liaising with the legal team as necessary
• Preparing documentation for third-party requests

What you’ll need

• Fluency in English with excellent communication skills
• 1+ year of experience in a financial crime role (AML, CTF, EDD, KYC, etc.)
• Computer literacy and the ability to conduct research on the internet
• A solid understanding of KYC, AML, and fraud principles
• A collaborative mindset to work together with multiple compliance teams
• The ability to multitask, prioritise, and work well under pressure within tight time frames
• A willingness to work different shifts

Nice to have

• Knowledge of transaction patterns and financial documents (pay slips, tax statements, etc.)
• Fluency in any other language